Home

About Olena
EMDR & Intensives
Client Services
Podcast

Contact

Client Services

All the essential information you need to begin your journey is right here.

Insurance

Be Free Counseling is in-network with the following Ohio insurance plans:

  • Aetna (commercial plans only)
  • Anthem (commercial plans only)
  • Buckeye (marketplace and medicaid plans)
  • First Health
  • Medical Mutual
  • Ohio Healthy
  • Optum
  • Oscar Health
  • United Medical Resources (UMR)
  • UnitedHealthcare UHC | UBH (commercial and medicaid plans)

If you have more than one insurance plan, please contact us prior to scheduling.

Be Free Counseling is NOT in-network with any Medicare plans, including dual Medicaid/Medicare plans

"I believe that clients are experts on their lives, and ultimately know what is best for them and what they need. I won’t make decisions for you, but together, we will collaborate on how to best move forward and improve your well-being."

Fees

Self-pay rate: $220 per 55-minute session and $200 per 45-minute session. A 50% discount is available for self-pay clients who pay in full at the time of service.

Important Practice Policies

To ensure a smooth start to services and protect appointment availability for all clients, please review the following policies carefully:

Intake Paperwork

All intake paperwork must be completed and signed, and active insurance information must be submitted at least 24 hours prior to your scheduled appointment.

If paperwork and insurance details are not received within this timeframe, the appointment will be canceled and may be subject to the late cancellation fee.

Administrative & Legal Documentation

Be Free Counseling does not complete paperwork related to:

  • Emotional Support Animals (ESA)

  • FMLA

  • Short- or long-term disability

  • Medical leave

  • Unemployment

  • Housing matters

  • Legal matters

If I am subpoenaed to appear in court on your behalf, additional fees may apply.

Cancellation Policy

Your time and mine are both valuable. If you need to cancel or reschedule, please provide at least 24 hours’ notice via email, phone, or encrypted client portal message.

Appointments canceled, rescheduled, or missed with less than 24 hours’ notice will incur a $50 late cancellation/no-show fee.